| Can I order a product in a different version to the one shown on the website?
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| To better serve you, we have assembled a large selection of products on our website.
If you require different measurements, our Customer Services team will be happy to advise you on custom orders. We regret we are unable to take custom orders via the website at this time. |
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| Your furniture is made especially for you. Please allow 4-8 weeks for manufacturing and shipping.
Delivery time depends on the product type, model, manufacturer, and other factors and may not be the same for all pieces. Please note that the delivery time we quoted is estimated. |
| What If My Order Arrives Damaged?
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| Our products are well-packaged to withstand damage during shipping, We double-box many items. If an item looks damaged or parts are missing, please notify us. We will make every effort to help you obtain the necessary replacements as quickly as possible. if your order was completely damaged we will change your item with new one at no extra cost to you. |
| Do you have a catalog you can send me?
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| We have approximately four hundred products for you to browse on our website and are constantly adding new items to this collection. Please use our website as your product catalog; it is the fastest way for us to provide you with up to date information. If you are an professional, please contact us with details about your activity and your requirements Send E-mail:
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| Is the furniture in stock?
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| Your product is made especially for you. Depending on your selection, your order may be shipped directly from Damascus, or from our warehouse in Madrid. The furniture in our website is in our stocking program, and we are making every effort to have these items in stock and available…Upon receipt of your order if an item is in stock we will advise you of availability. |
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